CUSTOMER SUPPORT

Service Support | North American Inventory | Spare and Replacement Parts | Training | Financing

Free Application Support
Free Application Support

We understand our customer’s need to access technical data, specific to their applications, including:

• Estimated cycle time
• Motor load
• Best cell layout to optimize cycle time

Toshiba Machine offers free evaluation in order to provide the best efficiency for customer applications.

North American Inventory

Toshiba Machine maintains extensive Robot inventories in our US locations. The result is shorter than the average delivery time for most of our customers.

Spare and Replacement Parts Spare and Replacement Parts
Spare and Replacement Parts as Close and Convenient as your Telephone

To minimize your risk of production stoppage or excess maintenance downtime, Toshiba Machine maintains a multi-million dollar inventory of parts in our Chicago area headquarters. Most parts can be shipped the same day you place your order for delivery the next morning via overnight service, or same day counter-to-counter service if required. We can also help you establish a spare parts inventory to assure immediate availability of those parts needed for regular and scheduled maintenance.

Training
Training – Helps to Build the Skills and Confidence of your Application

We offer a variety of monthly training programs at our North American Tech-Centers, and we offer customized, on-site training, as well. All courses include a balanced mix of classroom presentations, machine demonstrations, and hands-on learning.

TMAC Logo
Financing – Fast, Flexible and Direct

Once you’ve made your purchase plans, Toshiba Machine offers fast and flexible financing through TM Acceptance Corp. TMAC offers the convenience of financing or leasing purchases in the U.S., and Canada. TMAC can work closely with you to structure a package tailored to meet your specific needs. Customized financing options include:

  • Terms from 24 to 84 months
  • Capital or true leases
  • Flexible repayment structures
  • Competitive fixed rates
  • Simple documentation
  • Application only financing
  • Fast credit decisions
  • Up to 100% Financing

Click HERE to view FINANCING